Privacy Policy

Hickman & Hickman LLC d/b/a Red Swan Glass Art Center

Effective Date: 12/1/2025

Hickman & Hickman LLC, doing business as Red Swan Glass Art Center (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, website, or services.


1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through third-party payment processors)

• Information submitted through contact forms, order forms, class registrations, or inquiries

2. How We Use Your Information

We use your information strictly and exclusively for the following purposes:

• Processing and fulfilling orders.

• Registering you for classes, workshops, or events at your request.

• Communicating with you regarding orders, services, or inquiries you have submitted.

• Providing customer support as needed and requested.

• Sending transactional emails (order confirmations, scheduling updates, or responses to inquiries).

Your information is not used for unrelated marketing purposes without your consent.

3. No Selling or Sharing of Information

We never sell, rent, trade, or share customer names, contact information, or personal data with outside parties.

Your information remains private and is only accessed by authorized individuals who need it to perform business-related tasks such as order fulfillment or customer communication.

4. Children’s Classes

Red Swan Glass Art Center offers classes and workshops that may include children. We do not knowingly collect personal information from children beyond what is reasonably necessary to register them for classes and communicate with a parent or legal guardian.

All information related to children is handled with care and used solely for class registration, scheduling, safety, and communication with the parent or guardian.

5. Photography, Artwork, and Media Use

From time to time, photographs or videos may be taken during classes, workshops, or events. These may include images of student artwork, work-in-progress pieces, and classroom activities.

By participating in classes or events at Red Swan Glass Art Center, you acknowledge and agree that:

• Photographs or videos of student artwork may be used on our website, social media, marketing materials, or newsletters.

• Photographs taken during classes may include participants or portions of participants (such as hands or silhouettes) and may be used for promotional or educational purposes.

For children’s classes, we make reasonable efforts to avoid identifying children by name. No personal identifying information (such as full names or contact details) will be published in connection with photographs.

If a parent, guardian, or adult participant prefers that they or their child not be photographed or included in promotional materials, they may notify us in writing, and we will make reasonable efforts to honor that request.

6. Newsletters and Email Communications

If you choose to subscribe to our newsletter or email updates, we may use your email address to send:

• Studio updates

• Class announcements

• Event information

• Educational or inspirational content related to glass art

You may unsubscribe from newsletters at any time by following the unsubscribe link included in our emails or by contacting us directly.

We do not sell or share newsletter subscriber information with third parties.

7. Third-Party Services

We may use trusted third-party services (such as payment processors or website hosting providers) solely to support our operations. These third parties are only given access to the information necessary to perform their services and are required to keep your information confidential.

8. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we strive to use commercially acceptable means to safeguard your data.

9. Your Choices

You may contact us at any time to:

• Request access to the personal information we have on file.

• Correct or update your information.

• Ask questions about how your information is used.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Hickman & Hickman LLC
d/b/a Red Swan Glass Art Center
RedSwan@sehickman.com
(423) 654-7683
5966 Dayton Blvd., Chattanooga, TN 37415